If you are after an update on your order or have
a query on an exsisting order please make sure
to include your order number when contacting us
(this will start with #1000 or #2000). If you do
not have an order number please included your
email address, contact number and full billing
address to help us locate your order.
In store order numbers start with EMB and
can be found on the bottom of your receipt.
If you are experiencing issues ordering,
check out our FAQ page. or drop us a message
Please see our up to date store
opening times on the home page.
You don't need an apointment to visit our stores.
If you prefer to contact us via our
call centre please do so on 0191 270 1449
(Lines are open Monday to Friday 9am-4.30pm)
Please be aware orders are currently taking
approximatly 28 Days for completion.